:: Our Service Policy ::

Call 1-877-474-2058 for details

Professional service at a fair price

We offer free evaluations and maintain a standard "no data - no charge" policy. Nortek is committed to customer satisfaction and we are ISO certified in all our service offerings. As such, all customer data is handled in a prudent
and professional manner per our standard non-disclosure policy.

ISO 9001:2000 Certification: By achieving and adhering to these standards of certification we assure our customer base a quality finished product compliant to an internationally adopted standard, insuring form fit and function to meet or in many cases exceed original equipment specifications.

Free Evaluation: Nortek's free evaluation includes a no-charge diagnostic of the problem media and a firm price-quote for recovery - free of any hidden or extra charges or obligation! Nortek will evaluate your drive and give you a firm estimate for what a successful recovery will cost you.

No DATA - No CHARGE: Charges are only applicable when you have approved the cost estimate. If there are no
files recovered, no recovery fee is charged. If there is a partial recovery, you decide to either accept the recovery as presented for the quoted price or decline the recovery with no recovery fee charged.

Quality Assurance: As a MIL-STD-883 QA, Nortek has made this dedication to quality service the cornerstone of its business. We have made a commitment to our clients and ourselves to provide the best data recovery service possible.

Nortek Quality Policy: "To provide world class products and services, that meets the needs of our customers and exceeds their expectations."

We will do our very best to help you through your data emergency. Remember, we stand behind all our work. If you have comments, concerns, complaints or compliments we would like to hear from you. Please feel free to contact us
at support@nortek.on.ca

Test Method Standard, Microcircuits - FSC 5962

This standard establishes uniform methods, controls, and procedures for testing microelectronic devices suitable for use within military and aerospace electronic systems including basic environmental tests to determine resistance to deleterious effects of natural elements and conditions surrounding military and space operations; mechanical and electrical tests; workmanship and training procedures; and such other controls and constraints as have been deemed necessary to ensure a uniform level of quality and reliability suitable to the intended applications of those devices. For the purpose of this standard, the term "devices" includes such items as monolithic, multichip, film and hybrid microcircuits, microcircuit arrays, and the elements from which the circuits and arrays are formed. This standard is intended to apply only to microelectronic devices.