:: Password Removal Services ::

IBM ThinkPad (1) Power On Password Removal
IBM ThinkPad Supervisor Password Removal
IBM Travelstar Hard Disk Password Removal
Toshiba Hard Disk Password Removal
Password Removal for non-IBM Units

Email support@nortek.on.ca for details

All makes and models - Full data recovery available - Any type of password protection - Affordable password removal

We are proven experts with extensive experience in password removal and we specialize in IBM ThinkPad Power On, Supervisor and Travelstar Hard Disk password removal. As a matter of fact, if your hard disk drive is password protected, we are your only option for full data recovery.

Although we specialize in IBM ThinkPad and Travelstar password removal, we can remove the password protection from any notebook system or laptop hard disk drive, including those manufactured by the following: Acer, Apple, BenQ, Compaq, Dell, Fujitsu, Gateway, Hitachi, Hewlett-Packard, Seagate, Sony, Toshiba and Western Digital.

Initially developed as a means of inventory reclamation, for over five years, we have offered our password removal services to the public as a less expensive alternative to system board and hard disk drive replacement.

Nortek realizes the significant responsibility that is associated with circumventing the security features of IBM ThinkPad notebook computers and their associated Travelstar hard disk drives. With our exclusive technology, we provide hardware reclamation and data recovery services for only legitimate owners of these systems. We will not knowingly recover lost passwords on equipment that has been unlawfully obtained. Nortek requires valid proof of ownership documentation prior to performing any recovery procedures.

Nortek retains the serial number from any system shipped to us for password removal. All systems received are thoroughly investigated to ensure the customer is the rightful owner; any suspicious units are dealt with promptly.

The Hard Disk Password removal and Supervisor Password removal procedures outlined on this web site were developed by, and are the sole property of, Nortek. Nortek makes no claim that the procedures are recognized or endorsed by IBM. These procedures are non-invasive and undetectable; however, IBM dictates that Nortek cannot claim these password removal services do not void the warranty on your system.

Please carefully review all available details regarding IBM ThinkPad Power On, Supervisor, and Travelstar Hard Disk password removal. If you have any questions or require further details, please feel free to email our Support Staff.

Nortek specializes in IBM ThinkPad Supervisor and Power on Passwords, as well as IBM Travelstar Hard Disk password removal.

IBM ThinkPad Power On Password Removal

Email support@nortek.on.ca for details

An IBM ThinkPad Power On Password resides in the CMOS memory on the motherboard. This password can usually be reset by shorting jumpers and/or removing a battery powering the CMOS memory. IBM ThinkPad Power On password removal instructions can usually be found in a system's hardware maintenance manual. Please be aware that the service techniques listed in these manuals are for Qualified IBM Technicians. Servicing your system yourself may void manufacturer warranties.

Click here to access the IBM Hardware Maintenance Manual Index

This is an IBM ThinkPad Power On Password icon. A ThinkPad with a set Power On Password will prompt the user for input at each system startup. A user can typically remove an unknown Power On Password themselves.

IBM ThinkPad Supervisor Password Removal

Email support@nortek.on.ca for details

An IBM ThinkPad Supervisor Password resides on the planar (motherboard) / CPU card in an area of memory that, by definition, is not erased by power cycling*.

IBM ThinkPad Supervisor Password Removal is $95 US

Nortek has developed proprietary hardware and software that is capable of removing an unknown IBM ThinkPad Supervisor Password (without replacing any system components).

If Power On Password removal has been attempted using the details outlined in the ThinkPad's hardware maintenance manual, and the system still prompts the user for a password at startup or upon entering the BIOS settings, the system most likely has a supervisor password set. An unknown supervisor password cannot be removed by Power On password removal techniques.

If you require our IBM ThinkPad Supervisor Password removal services, please note that we require the entire system for service (ThinkPad A/C adapter not necessary). Our Engineering Department also performs comprehensive system testing once the password protection is removed to verify complete system integrity. Many of our customers ship their ThinkPad systems great distances and our additional testing sometimes uncovers a problem that can be rectified before returning the unit.

Please note that, depending on the ThinkPad model, the Hard Disk password can be automatically activated by the system when the Supervisor Password is set by the user. The Hard Disk Password is located on the drive itself. This password cannot be bypassed or removed by the user if unknown: access to the drive and stored data is impossible from any system if the hard disk drive is password protected. An unknown Hard Disk Password must be removed to regain use of the drive and access stored data.

Supervisor Password removal prices are based on operational IBM ThinkPads. Supervisor Password removal does not include Hard Disk Password removal. The $95 US does NOT include shipping costs. The customer is responsible for all incoming and return shipment costs (including any possible customs/duty fees). International customers: please note that there is an additional $17 US administration fee that covers the cost of the detailed customs paperwork involved with international shipments (click here for Shipping Information).

*In the case of the ThinkPad 365C/CS/CD/CSD/E/ED the Supervisor and the Power On Password reside in CMOS memory.

Depending on the ThinkPad model, the Hard Disk Password can be automatically activated by the system when the Supervisor Password is set by the user.

IBM Travelstar Hard Disk Password Removal

Email support@nortek.on.ca for details

The Hard Disk Password resides on the drive itself, in an area not accessible by the user. IBM Travelstar Hard Disk Password removal options and pricing are as follows:

Hard Disk Unlock $85 US - Password protection is removed, and the drive is returned to the customer. No testing or certification is performed, and data is not preserved. Nortek will not provide any warranty of any kind as to the operational condition of these units (we do not recommend this option unless the exact condition of the drive, before it was locked, is known).

Hard Disk Unlock And Certify $145 US - Password protection is removed and the drive is fully tested, certified, and burned in to ensure the unit meets OEM specifications. data is not preserved. Nortek will warranty these drives as to operational condition for a period of 30 days (we recommend this option for customers who are interested in the drive and it's good working order).

Hard Disk Unlock, Retrieve Data, Certify, Restore Data $495 US - Password protection is removed, existing data is sector-level duplicated onto a temporary back-up device, the drive is fully tested, certified and burned in to ensure the unit meets OEM specifications. All data is then restored to the drive, exactly as it was prior to the lock. Nortek will warranty these drives as to operational condition for a period of 30 days (we recommend this option for customers who require a 100% turnkey data recovery solution).

Please note that, depending on the ThinkPad model, the Hard Disk Password can be automatically activated by the system when the Supervisor Password is set by the user. The Hard Disk Password is located on the drive itself. This password cannot be bypassed or removed by the user if unknown: access to the drive and stored data is impossible from any system if the hard disk drive is password protected. The password must be removed to regain use of the drive and access stored data.

If you require our IBM Travelstar Hard Disk Password Removal services, please note that we request the entire system for service. Our Engineering Department also performs comprehensive system testing once the password protection is removed to verify complete system integrity. Many of our customers ship their ThinkPad systems great distances and our additional testing sometimes turns up a problem that can be rectified before returning the unit.

Hard Disk Password Removal prices are based on operational IBM Travelstar drives. Hard Disk Password removal does not include Supervisor Password removal. The service charges may increase and turnaround times may vary if a hard disk drive is not manufactured by IBM, is physically damaged, or was improperly serviced prior to our reception. The above prices do NOT include shipping costs. The customer is responsible for all incoming and return shipment costs (including any possible customs/duty fees). International customers: please note that there is an additional $17 US administration fee that covers the cost of the detailed customs paperwork involved with international return shipments (click here for Shipping Information).

This is an IBM ThinkPad Hard Disk Password icon. Nortek has developed proprietary hardware and software that is capable of removing an unknown IBM Travelstar Hard Disk Password, with the option of full HDD data recovery, without replacing any components.

Depending on the ThinkPad model, the Hard Disk Password can be automatically activated by the system when the Supervisor Password is set by the user.

Toshiba Hard Disk Password Removal

Email support@nortek.on.ca for details

If your Toshiba drive is faulty, or if your drive is indeed password protected, we can help. Please email our Support Staff for additional details.

Password Removal for non-IBM Units

Email support@nortek.on.ca for details

We offer password removal services for any notebook system or laptop hard disk drive, with the option of full Data Recovery.

If you have a password protected unit that is not manufactured by IBM and you require our services, we request the entire system (including A/C adapter) is shipped to us for a No-Charge evaluation. Once the unit is evaluated, we will forward password removal options and pricing details.

We have developed and perfected hardware and software capable of removing unknown IBM ThinkPad system and IBM Travelstar Hard Disk Passwords. Password removal fees, success rates and turn-around times outlined on this site may vary if a system is not manufactured by IBM or if the Hard Disk Drive is not an IBM Travelstar unit.

All types of units regardless of OEM are covered by our No-Charge evaluation policy - the customer is given a firm estimate before any charges are incurred.

Email our Support Staff for additional details.

ThinkPad is a former registered trade mark of IBM now licensed to Lenovo