:: IBM 3623/3581 Tape Autoloader Repair ::

The IBM 3623 Super Digital Linear Tape (SDLT) and 3581 Linear Tape Open (LTO) tape autoloader are solid and reliable performers from IBM offered in a rack mount or table top configuration. It contains one SDLT or LTO tape drive in single ended, differential and fiber channel configurations. Maximum capacity is 1.6 TB native (3.2 TB compressed) with a full load of 8 LTO 3 cartridges.

Nortek offers complete testing, repair and refurbish services for any configuration of this autoloader and the sled drive inside. We have OEM parts and reference materials available and in stock to keep your existing autoloader setup running reliably for years to come.

• IBM Part Number: 24R0695, 24R0696, 24R1031, 24R1147, 24R1852, 24R0698, 24R1032, 24R1276, 24R1853 24P7307, 24P7315, 24P7306, 24P7356, 95P1940, 96P1337, 96P1266, 95P1941, 96P1344, 96P1262
• Model: 3623-2SX, 3623-2LX, 3581-F28, 3581-L28, 3581-F38, 3581-L38

Some failures the customer may encounter include the following:

• 30h Media not present
• 31h POST soft failure
• 32h Loader communications timeout
• 33h Loader communications UART error or buffer overflow
• 34h Bad status returned from loader
• 35h Unexpected status from test
• 36h Cartridge has no home
• 37h Tape drive handle problem
• 38h No cartridge in drive during unload
• 39h Loader mechanism problem after retries
• 3Ah Timeout moving cartridge
• 3Bh Reserved
• 3Ch Could not unlock door after retries
• 3Dh Error during scanning
• 3Eh Could not lock door after retries
• 3Fh Unexpected door open
• 40h Did not find all expected slots during elevator movement
• 41h Cartridge already in drive during cartridge loading
• 42h Slot empty during cartridge loading
• 43h Cleaning tape expired
• 44h Cleaning failed
• A0h Belt axis error. Error during cartridge carrier movement (position not found).
• A1h Slider axis error. Transport slider unable to reach estimated position.
• A2h Gripper position error. Gripper unable to reach position.
• A3h Cartridge pick error. Missing cartridge during pick operation of gripper.
• A4h Door function error. Slider door in front bezel not in requested position during device operation.
• A5h Fan error. Autoloader has detected a fan error.
• B0h ROM error. A defective ROM was detected.
• B1h RAM error. A defective RAM was detected.
• B2h NVRAM error. A defective NVRAM was detected.
• B5h Display error. A defective Display was detected.
• B6h Memory error. A defective Memory was detected.
• B7h Fatal system error
• B8h Bar code error
• B9h Database error
• BAh Tape load timeout
• BBh Tape unload timeout
• BCh Over temperature problem
• BDh No connection to drive
• BFh Drive Failure

Regardless of the problem, configuration or volume, Nortek has the experience and resources to handle it. Visit our Tape Drive Repair page or feel free to email our Support Staff for further details.