Autoloader, Library and Robot Repair

Nortek offers testing, repair and refurbish services for autoloaders, libraries and robots

Nortek offers complete testing, repair and refurbish services for any configuration of this library and the sled drives inside. We have parts and reference materials available and in stock to keep your existing library setup running reliably for years to come.

Some failures the customer may encounter include the following:

Plunger failure checking for magazine - buzzing, noisy, grinding - "init error: 31, motion err 31"
Shuttle cannot find home - x-axis - "init error: 2, motion err 2", "init error: 17, motion err 17"
Jammed picker - "init error: 54, motion err 54"
"Home NFActuator" flashing on display - "init error: 14, motion err 14"
Tape handling error "Move error: 14"
Dropped tape "Move Fatal Error: 14"
Lost tape "Move Fatal Error: 37"

Regardless of the problem, configuration or volume, Nortek has the experience and resources to handle it. Visit our Drive Repair page or feel free to email our Support Staff for further details.